Privacy Policy
Happy Life Rentals
Effective Date: June 2026
Happy Life Rentals (“Happy Life Rentals,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a booking request, complete a reservation, use our checklist or admin-related tools, contact us, or otherwise interact with our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly, including your name, email address, phone number, mailing address, campground or delivery location, campsite number, arrival and departure dates, camper selection, pet information, add-on selections, reservation notes, signed agreements, waivers, initials, signatures, photos, checklist information, and communications you send to us.
Payments are processed through Stripe-hosted checkout. Happy Life Rentals does not intentionally collect, store, or process full credit card numbers, card security codes, or full payment card details on our website or server. Stripe may collect and process payment information according to its own privacy and security practices. We may receive limited payment-related information from Stripe, such as payment status, transaction identifiers, customer identifiers, and confirmation details.
When you use our website, we may automatically collect limited technical information such as IP address, browser type, device type, operating system, pages visited, date and time of access, referring website, server logs, cookies, local storage, or similar technologies needed for site functionality.
2. How We Use Information
We use collected information to respond to inquiries, provide quotes, process booking requests, confirm reservations, deliver, set up, and pick up rental campers, manage availability calendars, process payments through Stripe, send reservation confirmations and service-related emails, manage security deposit authorization, capture, or release, maintain rental agreements and checklist records, provide customer support, improve our website and services, protect our business and customers, and comply with legal, tax, accounting, insurance, and regulatory obligations.
3. How We Share Information
We do not sell personal information. We may share information with trusted service providers or third parties when necessary to operate our business, including payment processors, website hosting providers, email and communication providers, technology and security providers, insurance, legal, accounting, or tax professionals, campgrounds or delivery-related contacts when needed to complete a reservation, law enforcement or government agencies when required by law, and other parties if necessary to protect our rights, safety, property, customers, or business.
4. Cookies and Website Storage
Our website may use cookies, local storage, or similar technologies to support booking forms, availability tools, checklist features, admin sessions, website security, and user experience. You can adjust your browser settings to block or delete cookies, but some features may not work properly if cookies or local storage are disabled.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information. These safeguards may include HTTPS encryption, restricted server access, protected private files, security headers, admin login protection, multi-factor authentication for administrative access, limited access to reservation and checklist records, and Stripe-hosted checkout for payment card entry.
No website, server, email system, or online service can guarantee complete security. You should not send full payment card numbers, card security codes, Social Security numbers, or other highly sensitive information to us by email, text message, or website form.
6. Payment Card Information
Happy Life Rentals uses Stripe-hosted checkout for payment processing. Customers should enter card information only on Stripe’s secure checkout page. Do not email, text, upload, or enter full credit card numbers, expiration dates, or card security codes into any Happy Life Rentals form, message, checklist, rental note, or document unless specifically directed to a secure third-party payment page.
7. Data Retention
We retain information for as long as reasonably necessary to provide our services, manage reservations, maintain business records, resolve disputes, enforce agreements, meet accounting, tax, insurance, and legal obligations, and protect our rights and property.
8. Your Privacy Choices
Depending on applicable law, you may have the right to request access, correction, deletion, limitation, or information about how your personal information is used or shared. To make a privacy request, contact us using the information below. We may need to verify your identity before responding.
9. Children’s Privacy
Our services are intended for adults. Renters must meet the age requirements stated in our rental agreement and booking terms. We do not knowingly collect personal information from children under 13.
10. Third-Party Websites
Our website may link to third-party websites, including Stripe, social media platforms, campgrounds, or other service providers. We are not responsible for the privacy practices, content, or security of third-party websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our website or services after changes are posted means you accept the updated policy.
12. Contact Us
Happy Life Rentals
Salisbury, Maryland
Email: info@happyliferentals.com
Phone: 443-366-9553 / 610-809-6566